Shipping

At Cosmiva, we aim to deliver your favorite beauty products quickly and safely.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.

Shipping Methods & Delivery

We offer standard and express shipping options within France and across Europe. Delivery times may vary depending on your location and selected shipping method.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking information so you can follow your package every step of the way.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery address and order weight. Free shipping may apply to eligible orders over a certain amount during promotions.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately at support@cosmiva.store so we can assist with a replacement or refund.